Terms & Conditions

Last updated: May 20, 2025

Simple Summary

Before diving into the full legal text below, here's what you should know:

  • What You're Getting: Access to courses, coaching, community forums, and resources that are designed to help with leadership and professional development in software.

  • Payment: You pay either one-time for courses (with optional payment plans) or subscribe to ongoing services. Automatic renewals for subscriptions come with 7-day advance notice.

  • Refunds: For courses, request within 3 days and before completing 5% of content. For coaching, within 48 hours if no sessions scheduled.

  • Content Ownership: Our materials belong to us and are for your personal use only—please don't share, resell, or distribute them.

  • Your Content: We'll keep your coaching submissions confidential, but you're responsible for what you share.

  • AI-Powered Coaching: Our coaching services use AI tools to transcribe and summarize your messages to help me understand and respond to you better—all responses are personally written by me. You can opt out and request manual processing if preferred.

  • No Guaranteed Results: While we provide professional guidance, we can't guarantee specific career outcomes or financial results.

  • Testimonials: We may use your feedback and success stories in our marketing (with opt-out available).

This summary is for convenience only and doesn't replace the complete terms below, which govern your use of our services.

Please read these Terms and Conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Country refers to: Missouri, United States

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Fieldway, LLC, based in Missouri, United States.

  • Content refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.

  • Service refers to the Website, courses, coaching, community forum, downloadable resources, Obsidian Publish site, private podcast, private newsletter, and any other products or services offered by the Company.

  • Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company.

  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

  • Website refers to Fieldway, accessible from https://fieldway.org

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgement

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

While our Service is primarily designed for professional audiences, we do not restrict access based on age. However, if You are under the age of 18, You may only use the Service with the involvement and consent of a parent or legal guardian, as You may not have the legal capacity to enter into contracts in Your jurisdiction. Any purchases made by users under 18 must be made with parental or guardian consent.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

User Registration and Accounts

To access certain features of the Service, You may be required to register for an account. You must provide accurate, current, and complete information during the registration process and keep Your account information up-to-date.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password. You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Service Description

The Service includes, but is not limited to:

  1. Pre-recorded Video Courses: Educational content delivered through video format.

  2. Downloadable Resources: PDF documents, audio podcasts, and other materials available for download.

  3. Community Forum: Online platform for discussion and networking among users.

  4. Asynchronous Coaching: One-on-one coaching services delivered via video or text communications.

  5. Obsidian Publish Site: Access to shared notes and resources through Obsidian Publish.

  6. Private Podcast: Audio content available exclusively to subscribers.

  7. Private Newsletter: Written content delivered via email or other digital means.

The Company reserves the right to modify, suspend, or discontinue any part of the Service with or without notice to You. The Company shall not be liable to You or any third party for any modification, suspension, or discontinuation of the Service.

AI-Powered Coaching Services (Fieldway Studio)

Service Description

Our coaching services may include AI-powered message processing through a system we call "Fieldway Studio." This automated system is designed to enhance our coaching service delivery by:

  • Transcribing video, audio, and text messages using AI transcription services

  • Creating summaries of coaching communications using AI processing tools

  • Organizing coaching content for more efficient response and follow-up

  • Automating notifications to ensure timely coaching responses

Third-Party Services

Fieldway Studio utilizes several third-party services to process your coaching messages, including but not limited to:

  • Clarityflow (message delivery platform)

  • Zapier (automation platform)

  • Relevance AI (AI processing)

  • AssemblyAI (transcription services)

  • Google Docs (document storage)

  • Telegram (notification services)

User Consent and Data Processing

By using our coaching services, You explicitly consent to:

  • Your coaching messages being processed through AI-powered tools for transcription and summarization

  • Your communications being temporarily stored and processed by the third-party services listed above

  • Automated processing of your content to improve coaching service delivery

All AI processing is subject to our Privacy Policy and the confidentiality provisions outlined in these Terms. Your coaching conversations remain confidential and are not shared beyond the service providers necessary to deliver the coaching service.

Service Availability and Alternatives

While we strive to maintain consistent AI processing capabilities:

  • AI processing services may occasionally be unavailable due to technical issues or maintenance

  • During service interruptions, we may use manual processing methods as a backup

  • You may request manual processing instead of AI processing at any time by contacting us directly

Opt-Out Option

If You prefer not to have your coaching messages processed through AI tools, You may:

  • Request manual handling of your coaching communications

  • Contact us at the information provided in these Terms to opt out of AI processing

  • Continue to receive coaching services through traditional, non-automated methods

Please note that opting out of AI processing may result in longer response times for coaching communications.

Service Improvements

The Company reserves the right to:

  • Modify or improve AI processing tools and workflows

  • Add or remove third-party service providers as needed to enhance service quality

  • Update AI processing capabilities to better serve our coaching clients

  • Implement new automation features to improve the coaching experience

Any material changes to AI processing methods will be communicated through updates to this Terms and Conditions document and our Privacy Policy.

Payment Terms

Payment Methods

We accept payments via methods specified on our Website. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Service.

One-Time Payments

For courses and services offered on a one-time payment basis, full payment is required at the time of purchase unless You select an installment plan option where available.

Installment Plans

For certain products, We offer the option to pay over time through installment plans. When selecting an installment plan:

  • The total cost may be higher than the single payment option

  • You are obligated to complete all payments as scheduled

  • Failure to make scheduled payments may result in termination of access to the Service

Subscriptions

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis (such as monthly or annually), depending on the type of Subscription plan you select.

At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it. We will provide You with notice of upcoming renewals at least 7 days before the renewal date.

You may cancel Your Subscription renewal either through Your account settings page or by contacting the Company's customer support team.

You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the Service until the end of Your current Subscription period.

Free Trial

We may, at Our sole discretion, offer a Subscription with a free trial for a limited period of time.

You may be required to enter Your billing information in order to sign up for the free trial.

If You do enter Your billing information when signing up for a free trial, You will not be charged by the Company until the free trial has expired. On the last day of the free trial period, unless You cancelled Your Subscription, You will be automatically charged the applicable Subscription fee for the type of Subscription You have selected.

Refunds

Refund eligibility varies by product and is subject to the following conditions:

  • Courses: Refund requests must be submitted within 3 days of purchase and before completing more than 5% of the course content.

  • Coaching: Refunds are available within 48 hours of purchasing a coaching package, provided no coaching sessions have been scheduled or conducted.

  • Subscriptions: Prorated refunds may be available for annual subscriptions only, at the Company's discretion. Monthly subscriptions are non-refundable.

All refund requests must be made in writing to the contact information provided in these Terms.

The Company reserves the right to determine refund eligibility at its sole discretion.

Taxes

For customers located in the United States, applicable sales tax will be automatically calculated and collected on eLearning courses and other digital products as required by law. Coaching services and other professional services may not be subject to sales tax depending on your jurisdiction.

For customers outside the United States, You are responsible for paying all taxes, duties, or other governmental fees that may apply to Your purchase of our Service in Your jurisdiction. The Company is not responsible for calculating, collecting, reporting, or remitting taxes to authorities for sales to customers outside the United States.

Intellectual Property

Our Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

All course materials, downloadable resources, videos, audio content, written materials, and other content provided through the Service are owned by the Company and protected by copyright, trademark, and other intellectual property laws.

The Company grants You a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service and Company Content solely for Your personal, non-commercial educational purposes.

You may not:

  • Reproduce, distribute, publicly display, or publicly perform the Company Content

  • Modify, adapt, or create derivative works of the Company Content

  • Use any data mining, robots, or similar data gathering and extraction methods in connection with the Service or Company Content

  • Remove any copyright, trademark, or other proprietary notices from the Company Content

  • Use the Company Content for any commercial purpose or for the benefit of any third party

  • Share Your account credentials with any other person

Your Intellectual Property

By posting Content to the Service, You grant Us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Content on and through the Service.

You represent and warrant that: (i) the Content is Yours or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

User Content and Conduct

User Content

Our Service allows You to post Content through coaching interactions, community forums, and other interactive features. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.

Confidentiality of User Content

The Company acknowledges that Content submitted through coaching interactions may contain confidential business information. We will maintain the confidentiality of such information and will not disclose it to any third party except:

  • With Your explicit consent

  • As required by law

  • As necessary to provide the Service

  • As described in our Privacy Policy

However, the Company is not responsible for any confidential information You choose to share in public areas of the Service, such as community forums.

Prohibited Uses

You may not use the Service or User Content to:

  • Violate any applicable law, regulation, or these Terms

  • Infringe the intellectual property or other rights of any person or entity

  • Transmit material that is defamatory, obscene, threatening, harassing, abusive, hateful, or embarrassing to any other person or entity

  • Introduce viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material

  • Attempt to gain unauthorized access to the Service, computer systems, or networks connected to the Service

  • Post or transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," or any other form of solicitation

  • Disrupt the normal flow of dialogue or otherwise act in a manner that negatively affects other users' ability to use the Service

The Company reserves the right, but not the obligation, to monitor all Content posted on the Service. The Company may remove any Content that violates these Terms or is otherwise objectionable at its sole discretion, without notice.

Disclaimers and No Guarantees

Professional Advice

The Company provides business consulting and professional development advice based on industry experience and professional expertise. While We strive to provide high-quality, accurate, and useful guidance, You acknowledge that:

  1. Implementation of any strategies or methods is ultimately Your responsibility

  2. Business conditions, markets, and individual circumstances vary widely

  3. Results cannot be guaranteed and will depend on numerous factors outside of Our control

  4. The Company maintains professional liability insurance, but this does not guarantee specific outcomes

You should evaluate all advice in the context of Your specific situation and exercise independent judgment when implementing recommendations.

No Guarantees of Results

THE COMPANY MAKES NO GUARANTEES REGARDING RESULTS FROM USING OUR SERVICE, INCLUDING BUT NOT LIMITED TO:

  • INCREASED INCOME OR REVENUE

  • CAREER ADVANCEMENT OR PROMOTION

  • EMPLOYMENT OPPORTUNITIES

  • BUSINESS GROWTH OR SUCCESS

  • LEADERSHIP EFFECTIVENESS

Your results may vary and will be based on many factors outside of the Company's control, including but not limited to Your skills, knowledge, ability, dedication, business savvy, network, and financial situation, as well as external market factors and conditions.

Any testimonials or examples of results are exceptional outcomes and are not intended to guarantee, promise, represent, or warrant that You will achieve the same or similar results.

Forward-Looking Statements

Any forward-looking statements, projections, or estimates on the Website or in the Service's content are purely aspirational and should not be taken as guarantees of future performance.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR:

  1. ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES;

  2. ANY DAMAGES RELATED TO:

    1. YOUR USE OR INABILITY TO USE THE SERVICE

    2. ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE

    3. UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR TRANSMISSIONS

    4. IMPLEMENTATION OF ANY STRATEGIES, METHODS, OR TECHNIQUES PRESENTED IN THE SERVICE

    5. BUSINESS DECISIONS MADE BASED ON THE SERVICE'S CONTENT

    6. CAREER OR EMPLOYMENT OUTCOMES

    7. ANY MATTER RELATED TO THE SERVICE

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN JURISDICTIONS WHERE THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IS NOT ALLOWED, THE COMPANY'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or $500 USD if You haven't purchased anything through the Service.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the Company's providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Force Majeure

The Company shall not be liable for any failure of or delay in the performance of these Terms for the period that such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes or labor disputes, embargoes, government orders, pandemics, epidemics, or any other force majeure event.

Testimonials and Case Studies

By using our Service, You grant the Company the right to use Your name, likeness, company name, position, and feedback as a testimonial or case study in our marketing materials, including but not limited to our Website, social media profiles, promotional materials, and presentations.

If You wish to opt out of being featured in testimonials or case studies, You must send a written request to the contact information provided in these Terms. We will honor such requests within 30 days of receipt, except for materials already in production or distribution.

Privacy Policy

We respect the privacy of our users. Please refer to our Privacy Policy (available at https://fieldway.org/privacy) which explains how we collect, use, and disclose information that pertains to Your privacy. The Privacy Policy is incorporated by reference into these Terms and is subject to change from time to time.

Data Collection and Usage

The Company collects and processes certain personal information about You to provide the Service, including but not limited to:

  • Name and email address

  • Account login information

  • Payment details

  • Course progress and completion status

  • Usage data and activity within the Service

We use analytics services, including Plausible.io, which is a privacy-focused analytics tool that does not collect personally identifiable information.

For more detailed information about our data collection and processing practices, please review our Privacy Policy.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service or contact us to request account deletion.

Termination Consequences

Upon termination of Your account:

  • For one-time purchases: You will retain access to already downloaded materials but may lose access to online course platforms, community forums, and other ongoing services.

  • For subscriptions: You will lose access to all subscription services at the end of the current billing period.

  • For payment plans: If You are on a payment plan and Your account is terminated for breach of these Terms, the remaining balance may become immediately due.

No refunds will be provided for termination due to violation of these Terms.

Dispute Resolution

Informal Resolution

Before filing a claim against the Company, You agree to try to resolve the dispute informally by contacting us at the information provided in these Terms. We will try to resolve the dispute by contacting You via email. If the dispute is not resolved within 30 days after submission, You or the Company may proceed with filing a claim.

Arbitration

ANY DISPUTE, CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, OR THE BREACH, TERMINATION OR VALIDITY THEREOF, SHALL BE FINALLY SETTLED BY ARBITRATION IN ACCORDANCE WITH THE RULES OF THE AMERICAN ARBITRATION ASSOCIATION THEN IN EFFECT, BY A SINGLE ARBITRATOR APPOINTED IN ACCORDANCE WITH SAID RULES. THE PLACE OF ARBITRATION SHALL BE MISSOURI, USA. THE LANGUAGE OF THE ARBITRATION SHALL BE ENGLISH.

Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both You and the Company agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Missouri, and You hereby consent to personal jurisdiction and venue therein.

International Users

The Service is controlled, operated, and administered by the Company from within the USA. If You access the Service from a location outside the USA, You are responsible for compliance with all local laws. You agree that You will not use the Company's content or Service in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.

Changes to These Terms

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Website and the Service.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between You and the Company regarding Your use of the Service and supersede all prior and contemporaneous written or oral agreements between You and the Company.

Assignment

The Company may assign any or all of its rights and obligations to others at any time. You may not assign Your rights or obligations under these Terms without the Company's prior written consent. Any attempted assignment in violation of this section shall be null and void.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

Get In Touch

  • @mstublefield

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Springfield, Missouri, USA

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© 2025 Fieldway - All Rights Reserved