Privacy Policy

Last updated: May 20, 2025

Simple Summary

Before diving into the full legal text below, here's what you should know:

  • What we collect: Names, email addresses, and information about how you use our courses and resources.

  • How we track site usage: We use Plausible Analytics, which doesn't use cookies or collect any personal data.

  • AI-powered coaching: We use AI tools to transcribe and summarize coaching messages to improve our service delivery.

  • How we use your data: To provide our services, communicate with you, and improve your experience.

  • We don't sell your data: We never sell your personal information to third parties.

  • Your rights: You can access, correct, or delete your personal information at any time.

  • Contact us: For privacy questions, email [email protected].

This Privacy Policy describes how Fieldway, LLC ("we," "us," or "our") collects, uses, and discloses your information when you use our Service and tells you about your privacy rights and how the law protects you.

We value your privacy and are committed to protecting your personal data. We use your personal data only to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Fieldway, LLC, based in Missouri, United States.

  • Country refers to: Missouri, United States.

  • Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website, courses, coaching, community forum, downloadable resources, Obsidian Publish site, private podcast, private newsletter, and any other products or services offered by the Company.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Fieldway, accessible from https://fieldway.org

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Usage Data

  • Course completion and progress information

Usage Data

We collect minimal usage data automatically when you use the Service. This data is collected anonymously and cannot be used to identify you personally.

Our usage data collection is powered by Plausible Analytics, a privacy-focused analytics tool that:

  • Does not use cookies

  • Does not collect personal data

  • Does not track users across devices or websites

  • Does not store persistent identifiers

  • Collects only aggregate data

The usage data we collect includes:

  • Pages visited

  • Referral sources

  • Time spent on site

  • Country-level location (not specific locations)

  • Device type and browser used (without identifying specific devices)

This minimal data collection helps us understand how visitors use our website so we can improve our content and user experience while respecting privacy.

Activity Tracking

For users who create accounts or purchase our products, we may use tags in our Customer Relationship Management (CRM) system to track:

  • Course completion status

  • Resource downloads

  • Coaching session participation

This information helps us provide better service and relevant content to our customers.

AI-Powered Message Processing (Fieldway Studio)

For coaching clients using our asynchronous coaching services, we use an AI-powered system called "Fieldway Studio" to enhance our service delivery. When you send coaching messages through Clarityflow, the following automated process occurs:

What happens to your messages:

  • Your video, audio, or text messages are automatically transcribed using AssemblyAI

  • AI tools (powered by Relevance AI) create summaries of your messages

  • Transcripts and summaries are stored in Google Docs for coaching reference

  • Automated notifications are sent to ensure timely responses

Third-party services involved:

  • Clarityflow (message delivery platform)

  • Zapier (automation platform)

  • Relevance AI (AI processing platform)

  • AssemblyAI (transcription service)

  • Google Docs (document storage)

  • Telegram (notification service)

Important notes:

  • This AI processing helps us provide faster, more organized coaching responses

  • Your coaching conversations remain confidential and are not shared beyond these service providers

  • Transcripts and summaries are used solely for coaching purposes

  • You can opt out of AI processing by requesting manual handling of your messages

By using our coaching services, you consent to this AI-powered processing of your communications.

Types of Data Collected

We may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.

  • For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us through the Service.

  • To contact you: To contact you by email or other electronic communications regarding updates or informative communications related to the functionalities, products, or services, including security updates, when necessary or reasonable for their implementation.

  • To provide you with news and information about our products and services that may be of interest to you.

  • To manage your requests: To attend and manage your requests to us.

  • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred.

  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, and your experience.

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Your Personal Data

Service Providers

We may share your personal information with service providers to help us deliver and improve our services. This includes:

General Service Providers:

  • Email service providers (LC Email)

  • Analytics providers (Plausible Analytics)

  • Payment processors

  • Customer relationship management systems

AI-Powered Coaching Services (Fieldway Studio): For coaching clients, we use the following third-party services to process your messages:

  • Clarityflow (message platform)

  • Zapier (automation)

  • Relevance AI (AI processing)

  • AssemblyAI (transcription)

  • Google Docs (document storage)

  • Telegram (notifications)

All service providers are required to maintain appropriate security measures and use your data only for the purposes we specify.

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Legal Requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of the Company

  • Prevent or investigate possible wrongdoing in connection with the Service

  • Protect the personal safety of users of the Service or the public

  • Protect against legal liability

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete the information we have about you

  • The right to rectification (to correct incorrect data)

  • The right to object to processing of your Personal Data

  • The right to data portability

  • The right to withdraw consent

You can exercise most of these rights by logging into your account settings or by contacting us directly.

How to Exercise Your Rights

If you wish to exercise any of these rights, please contact us at:

We will respond to all requests within 30 days.

Cookies and Tracking Technologies

Our website does not use cookies for tracking or analytics purposes. We use Plausible Analytics, which is a cookie-free and privacy-focused analytics solution.

If we implement any future marketing services that use cookies, we will update this policy and provide appropriate notice and consent mechanisms.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Get In Touch

  • @mstublefield

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Springfield, Missouri, USA

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© 2025 Fieldway - All Rights Reserved